What are the minimum requirements for my PC or Mac in order to purchase or take a course?

Technical Information
Note - It is strongly recommended that you add the URL where you're taking the online courses as a trusted site.  

Computer and Internet Connection:
 
Item
PC
Mac
Hardware
Specification
  • Screen resolution: 1024 x 768 (or above); Internet connection: 5Mbps (megabits per second) or above for a single user as many of our courses contain streaming video.
  • Screen resolution: 1020 x 768 (or above); Internet connection: 5Mbps (megabits per second) or above for a single user as many of our courses contain streaming video.
Memory (when playing video)
  • At least 4GB of RAM
  • At least 4GB of RAM
Operating System
  • Windows 7 or higher
  • Mac OS X 10.9 or higher
Browser Support
  • Google Chrome, version 44 and higher
  • Mozilla Firefox, version 44 and higher
  • Microsoft Edge, version 95 and higher
  • Opera, version 12.18 and higher
  • Chrome 44 or higher
  • Safari 15 or higher
Cookies
  • 3rd party cookies must be accepted
  • 3rd party cookies must be accepted
JavaScript
  • JavaScript must be enabled
  • JavaScript must be enabled
 Popup Blockers
  • Turn off and disable all popup blockers
  • Turn off and disable all popup blockers
 Screen Reader
  • Jaws version 2019 with Chrome
  • Jaws version 2019 with Chrome
























* Many organizations have group policies and other security settings for browsers that may hamper the ability for the courseware to load or track whether connected directly to the network or when using a Virtual Private Network (VPN). While we may assist in identifying issues, we are unable to customize the courseware to work around internal IT policies. 

Mobile testing recommendations

  • Many Vubiz course titles are available for mobile delivery via a browser. If you are planning for learners to access courses via a browser on a mobile device such as a tablet or smartphone, be sure to consider factors such as device screen size, device versions, operating system, mobile browser, etc, which will impact the learner's experience. It is highly recommended that you thoroughly test all courses using these devices to ensure compatibility and optimize the learner experience. 
  • Disable pop-up blocker


Network Requirements:
For users on company networks, in order to ensure you can access and complete the online training, please configure the following:

Sites to Whitelist and disable any content caching from:
*.vubiz.com
*.vubizlearning.com
*.api.video

If Vubiz is sending emails from your domain (i.e. training@companyname.com) then you will need to add the following Sender Policy Framework (SPF) Records:
104.45.154.149
104.41.147.19
52.228.103.246
Article ID: 4, , Modified: 6/21/2024 at 4:05 PM

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